Q&A

How do I get started with Acute360?
Fill in the REQUEST FOR YOUR FREE TRIAL form and you will automatically receive a welcome email with a user password to login to the platform (check your Spam if you don't see it in your Inbox). You will be logging in as an Administrator and you should start by reading '2. Quick start for administrator' in the help section. 

What happens when the trial’s up? Will we be charged?
No. We don’t ask for your credit card up front, so we can’t charge you until you decide you want to purchase Acute360. You’re always in control. At any time during the trial, or when the trial is up, you can decide what you want to do. If you want to continue, we’ll ask for your credit card then.

If I decide not to continue after my free trial, do I lose all my data?
No. You can download all of your projects information and results (data) on our comprehensive Excel & Word reports.

What if we need more than 30 days to review Acute360?
If you haven't purchased Acute360 before the trial is over, and you need a little extra time, let us know. It will be our pleasure to extend your trial.

Is there a limit to the number of projects we can run?
No. You can run as many projects as you want on Acute360 and have access to all of the Acute360 features required to do R&D the right way. For your free trial, you can create up to 5 users. You can also create as many timesheet users for support staff who indirectly participate in R&D projects. At the end of your free trial, you'll be asked to set up a pricing plan that meets your needs.